In order to visit or purchase from secure sites (such as banks, investing and shopping sites) you need to disable the proxy server. Once you have changed your settings to disable the proxy server you should be able to access the sites. Please note that these settings will last only while your browser is open. The browser returns to its previous settings once you close it. This is automatic and cannot be disabled, so you will need to change these settings each time you wish to visit to a secure site.
To disable the proxy server for Internet Explorer on a PC:
1. Click on the START button
2. Select SETTINGS
3. Select CONTROL PANEL
4. Double-click on the INTERNET OPTIONS button for Internet Explorer
5. Click on the CONNECTIONS tab
6. Click the LAN SETTINGS button
7. Make sure all boxes are not checked
8. Click OK
9. The CONTROL PANEL window re-appears
10. Click OK again
11. Close the CONTROL PANEL

To disable the proxy server for Internet Explorer on a Mac:
1. Open Internet Explorer
2. Click EDIT
3. Click PREFERENCES from the menu on the left and then select NETWORK (you may need to scroll through the list of options to find NETWORK)
4. Click PROXIES
5. UNCHECK any of the boxes in the list on the right that are checked
6. Click OK

To disable the proxy server for Netscape on a PC or Mac:
1. Start the Netscape browser
2. Select EDIT and click PREFERENCES
3. Click the plus sign next to ADVANCED
4. Click on PROXIES
5. Click DIRECT CONNECTION TO THE INTERNET from the right side of the window
6. Click OK